Gusto Dairy S.A. is committed to the maximum satisfaction of its partners and therefore by completing the questionnaire you help us become better and offer you the best possible service.

Download the Customer Satisfaction Questionnaire

Answer the questionnaire

    Company name :

    Tel. :

    Address :

    Email :

    PRODUCT CHARACTERISTICS (Please indicate your answer by selecting the corresponding field)

    Strongly agree

    Agree

    Neutral

    Disagree

    Strongly disagree

    1. Our product specifications meet your requirements

    2. You are satisfied with the quality and appearance of our products

    3. You are satisfied with the product packaging

    4. You are satisfied with the product labelling

    5. Our product portfolio covers your needs

    Please provide any comments regarding the products and their features.

    SERVICES (Please indicate your answer by selecting the corresponding field)

    Are you satisfied from

    Strongly agree

    Agree

    Neutral

    Disagree

    Strongly disagree

    1. Order Delivery time?

    2. The transport and delivery conditions of our products?

    3. The prices of our products compared to the competition?

    4. The quality of our products compared to that of the competition?

    5. The pricing policy followed by our company?

    Please provide any comments regarding our services provided.

    CONTACT - SERVICE (Please indicate your answer by selecting the corresponding field)

    Strongly agree

    Agree

    Neutral

    Disagree

    Strongly disagree

    6. You are satisfied with the provided service and in general with our broader cooperation

    7. Any issues are solved smoothly and on time

    8. You are satisfied with the behavior of the people who come in contact with you (accounting, sales, drivers, etc.)

    9. You have developed a long-term relationship of trust with our company

    Please provide any comments regarding our company's service

    OVERALL EVALUATION (Please indicate your answer by selecting the corresponding field)

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    On a scale from 1 (lowest) to 10 (highest), please indicate your overall satisfaction with the company

    Unreservedly

    Most likely

    With reservation

    Maybe

    Under no circumstances

    Based on your experience with our company so far,
    would you recommend Gusto Dairy to a colleague or friend?

    Please mention any comments/observations/complaints you may have about the company as well as any suggestions/improvements regarding our products/services that you would like to see implemented.